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Exchange & Returns

EXCHANGE AND RETURNS

If you need to return items to Sami & Sita please ensure you follow the instructions below:

All requests for item returns must be made to Sami & Sita in writing within 7 days of purchase to info@samiandsita.com

Exchangeable or returnable goods must be approved for return with a Returns Authority (RA) number.

Items returned within seven working days of purchase date will be exchanged for another item chosen by the customer or exchanged for an online credit note to use within six months.

Items must be received in the original condition and must not have been worn, damaged, washed or dry cleaned or altered. Returned items must still have swing tags attached.

All garments must be returned to Sami & Sita in its original packaging and at the expense of the purchaser.

Sami & Sita do not take responsibility for incorrect sizing, change of mind. Please select carefully.

Reduced or sale items
There is strictly no return on Sale items.
Sale items are not exchangeable, non - refundable or eligible for an online credit note.

This policy applies on special orders, pre purchased, and layby's on any sale item, and is in accordance with your statutory rights.

For all online customer queries please email us at info@samiandsita.com or call us on +61 2 93311953.