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Customer Service Policy

 

Sami & Sita is committed to providing exceptional customer service and quality products.
We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. However, a
vailability of products is not guaranteed.

If you have ordered an item that is not available or that is delayed, we will notify you via email or telephone within 3 business days to arrange an agreeable alternative item, a backorder or a full refund.

Standard delivery timeframes are between 3-10 business days. You will receive a shipment confirmation email with the shipping tracking number.

Please contact us at info@samiandsita.com should you have an enquiry about our customer service policy.You are most welcome to visit us at our Paddington, Sydney Boutique should you require full personal customer service.

 

Sami & Sita Boutique

3 William st
Paddington
Sydney 2021
(61 2 93311953)

ABN: 47217678598